REPORT A CLAIM

REPORT A CLAIM

We’re sorry to learn of your recent motor vehicle accident and hope no one was hurt. We want to address your claim as quickly and smoothly as possible. This document will help you through the process.

Please ensure that the incident is reported:

• Within twenty-four (24) hours, to the Police Station nearest to the site of the collision. Take your Driver’s Permit and all the vehicle documents with you when making the report and secure your Citizen’s Report Receipt upon completion.
• Within two (2) days, to General Accident, no matter how minor. You can tell us by phone to (868) 622-8500 / 7292 / 5614, email us at claimsreportstt@genac.com and/or visit our any one of our offices. This is very important.
• You are required to complete a General Accident claim form and submit supporting documents.
  • We can help you do this at the office. Bring your Driver’s Permit, vehicle and insurance documents with you.
  • Complete the claim form and email to us at claimsreportstt@genac.com

Supporting documents:

• Proof of Police Report / Citizen’s Report Receipt
• Copies of Driver’s Permit & Identification
• Estimate, if available
• Certified Copy of Ownership
• VAT Registration Letter
• Copies of all medical expenses incurred if you or any of your passengers were injured in the incident
• Copy of valid Government Inspection Certificate for vehicles older than five (5) years