IN THE EVENT OF AN ACCIDENT

IN THE EVENT OF AN ACCIDENT

We all hope for the best on the road, but sometimes things just happen.

If you ever get involved in a motor vehicle accident, these are the steps that you should follow to allow us to process your claim as quickly and smoothly as possible.

This document will guide you through those steps to be taken immediately upon an accident occurring.

We advise you to:

• Contact our Free Emergency Roadside Provider at (868) 866-7777 for assistance in towing disabled vehicles.
• Take pictures at the scene of the incident.
• Obtain Names and contact information of all persons involved in the accident including those suffering injuries
• Names and contact information of all independent witnesses to the accident, including passengers in the vehicle
• Write down what happened as soon as possible – it is easy to forget details after some time has passed.
• Report the incident, within twenty-four (24) hours, to the Police Station nearest to the site of the collision. Take your Driver’s Permit and all the vehicle documents with you when making the report.
• You are required to report the incident to us within two (2) days, no matter how minor. You can tell us by phone to (868) 622-8500 / 7292 / 5614 and email us at claimsreports@genac.com and/or visit any one of our offices. This is very important.