Claims Reporting:

• Report the Claim: Contact us as soon as it is safe to do so to report any damage. You can report your claim by completing the form and submitting with the relevant photos to claimsbb@genac.com. You may also contact us via our telephone numbers at 538-2200 or 257-3392, or email us at infobb@genac.com. Our claims team will then guide you through the process.
• Document the Damage: We highly recommend taking photos and videos of any damage to your property or vehicle to help with post-hurricane insurance claims. Take clear, wide-angle photos of all rooms, including floors and ceilings. Capture images of the exterior of your home, including the roof, windows and doors. Photograph all valuable items and belongings. Keep receipts for any temporary repairs.
• Assessment: A claims adjuster will assess the damage and determine the extent of your (coverage) loss
• Settlement: We will work with you to settle your claim as quickly and efficiently as possible.
• Repairs: Once the claim is approved, you can proceed with the necessary repairs.

Emergency Contact Numbers:

In the event of an emergency, please reach out to us at:

• GENAC – 257-3392
• Wanda Mayers – 850-1944
• Gail Griffith – 233-7011
• Road Emergencies – 829-8400

Our team is available 24/7 to assist you during this time. We are here to support you and ensure your claims are handled promptly and efficiently.

We Are Here for You:

At General Accident, your safety and peace of mind are our top priorities. We are committed to providing you with the protection and support you need throughout the storm and the rest of the hurricane season. Please do not hesitate to contact us with any questions,  or if you need assistance.

Stay safe and take care.