REPORT A CLAIM

REPORT A CLAIM

We’re sorry to learn of your recent motor vehicle accident and hope no one was hurt. We want to address your claim as quickly and smoothly as possible. This document will help you through the process.

Please ensure that the incident is reported:

• Within twenty-four (24) hours to the Police Station nearest to the site of the collision. Take your Driver’s Licence and all the vehicle documents with you when making the report
• Within two (2) days, to General Accident, no matter how minor. You can reach us by phone at (246) 538-2200 and email us at claimsinfobb@genac.com and/or visit our offices at Suite 8, Dome Mall, Warrens, St Michael. This is very important.

If you haven’t already done so, or you did not call our Free Emergency Roadside Assistance at (246) 829-8400 to the accident scene, you are required to complete a General Accident claim form and submit supporting documents.

• We can help you do this at the office. Bring your Driver’s Licence, vehicle and insurance documents with you.
• Complete the claim form and email to us at claimsinfobb@genac.com

Supporting documents:

• Copies of Driver’s Licence & Identification
• Estimate of repairs, if available
• VAT Registration Certificate (if you are VAT registered)
• Copies of all medical expenses incurred if you or any of your passengers were injured in the incident

Claim Forms

• Catastrophe Claim Form
• Synergy Small Business Package Proposal Form
• Motor Accident Report Form
• Property Loss or Damage Claim Form