About the Role

The Accounts Receivables Officer is responsible for ensuring the accuracy and efficiency of accounts receivable operations.

This role processes and monitors incoming payments, secures revenue by monitoring receivables, verifies receipts and supports the effective and efficient management of the Accounts Receivable portfolio.

Key Responsibilities

Financial

• Receipt and allocate payments received from brokers and clients
• Generate journals and review broker accounts
• Provide feedback to brokers regarding queries received
• Maintain proper Accounts Receivable records originating from core applications, including the allocation of receipts
• Maintain proper filing records, including filing and saving broker remittances
• Manage and track remittance queries
• Submit receipt reports to brokers monthly
• Provide updates to the team regarding broker accounts

Customer Operations

• Provide ongoing support to brokers, agents and direct clients

Other Responsibilities

• Perform accounting tasks that may be assigned from time to time
• Pursue continuous personal development through appropriate academic and professional qualifications
• Contribute to the effectiveness of the unit by keeping up to date with changes in the Accounting and Finance profession

Qualifications & Experience

• Completed secondary-level education with A grades, including English and Mathematics
• Accounting business degree or accounting degree
• At least five years of postgraduate experience

Key Competencies

• Planning and organising
• Teamwork
• Leadership
• Adaptability and flexibility
• Initiative
• Customer service
• Clear verbal and written communication
• Ethics and integrity
• Problem-solving
• Listening and situational awareness

Technical Competencies

• Intermediate product and industry knowledge
• Experience developing, monitoring or maintaining departmental and organisational processes and procedures
• Financial reporting
• Fraud prevention and identification of suspicious transactions
• Proficiency in computer equipment and software applications
• Application of internal and external regulations and codes
• Monitoring and reporting on internal compliance standards
• Business writing
• Basic mathematics and accounting processes